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Curtis Communications Ltd - Privacy Policy
 

 

 

Our contact details 

Name: Curtis Communications Ltd

E-mail: survey@curtiscomms.co.uk

 

The type of personal information we collect:

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Comments related to public consultations, including personal data.

 

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Because you have voluntarily submitted a feedback form related to a public consultation

  • Because you have asked to be kept updated about a public consultation

  • Because you have asked to be kept updated about Curtis Communications Ltd. 

  • Because you have entered into correspondence either directly or indirectly with Curtis Communications.

 

We use the information that you have given us in order to validate comments made about consultations, or to allow us to keep you informed about our work or use the comments provided to complete a Statement of Community Involvement for submission to a local authority.

 

We may share this information with clients for whom we are providing specialist communications support and guidance. 

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting survey@curtiscomms.co.uk

(b) We have a legitimate interest.

 

 

How we store your personal information 

 

Your information is securely stored electronically. 

We keep personal information related to our consultations for a period of one year after our involvement in those consultations ceases. We will then dispose your information using electronic means. 

 

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at survey@curtiscomms.co.uk

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at survey@curtiscomms.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:  

          

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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