Privacy &
data protection.
This policy explains how Curtis Communications Ltd uses personal information when you contact us or take part in our public consultations.
Our contact details
Curtis Communications Ltd
31 Eastrea Road, Whittlesey, Peterborough, England, PE7 1SG.
Data protection enquiries: survey@curtiscomms.co.uk
General enquiries: martin@curtiscomms.co.uk
The personal information we collect
We collect and process personal identifiers and contact details, such as your name and email address, and comments submitted as part of public consultations, which may include personal information.
How we get and use your information
Most information is provided directly by you when you submit consultation feedback, ask for updates about a consultation or Curtis Communications, or enter into correspondence with us.
We use it to respond to correspondence, validate consultation comments, provide updates you have requested and prepare Statements of Community Involvement for local authorities. We may share relevant consultation information with the clients for whom we are providing communications support and guidance.
Our lawful bases
Under the UK General Data Protection Regulation (UK GDPR), we rely on your consent and our legitimate interests, as appropriate to the activity. You can withdraw your consent at any time by contacting survey@curtiscomms.co.uk.
How we store your information
Your information is securely stored electronically. We keep personal information related to consultations for one year after our involvement in those consultations ends, then dispose of it electronically.
Your data protection rights
Depending on the circumstances, you have rights to:
- Ask for copies of your personal information.
- Ask us to correct inaccurate information or complete incomplete information.
- Ask us to erase your personal information.
- Ask us to restrict our processing of your information.
- Object to our processing of your information.
- Ask us to transfer information you have given us to another organisation, or to you.
You do not normally need to pay to exercise these rights. We will normally respond within one month. Contact survey@curtiscomms.co.uk to make a request.
This website and external links
This website does not embed third-party media or include advertising or analytics scripts. LinkedIn and YouTube links take you to those services, where their privacy policies apply.
How to complain
If you have concerns about how we use your information, contact survey@curtiscomms.co.uk. You can also complain to the Information Commissioner’s Office (ICO).